Dear Customer, The Bank of Punjab, attach great importance to your complaints and suggestions, as we aim to achieve excellence through the highest standards of customer service. You can lodge your complaints / suggestions through any of the following channels:-
Following are the documents which can help you in lodging your complaint:
The above mentioned procedures apply to all banking complaints and disputes, including disputes related to ATMs, Electronic Funds Transfer, Mobile Banking, Internet Banking, Statement of Accounts, and fraud related claims.
We would love to hear from you. Call us at our UAN 111 - 267 - 200 or Fax us at 021-35243451 for any query or complaint.
Feel free to visit any The Bank of Punjab Branch where our cordial staff readily help you out. To find your nearest branch Click here. You can also lodge your complaints / suggestions to head office at: Customer Complaint Unit Plot No. 69-C, 11th Commercial Street, 2nd Floor, DHA Phase II (Ext.) Karachi, Pakistan.