Contact Us

Head Office/Registered Address (BOP)

BOP Tower, 10-B,Block E-II, Main Boulevard Gulberg III Lahore

UAN : 111-200-100
Tel : (042) 35783700-10
Fax : (042) 35783713-35783975

Main Branch, Lahore

Chief Manager

Tel : (042) 99200419-99200187
Fax : (042) 99200351

Learning and Development Centre

2nd Floor, BACHS Building, Bedian Road, Lahore Cantt.
Tel : (042) 37167782

Branchless Banking

Khidmat Card

Tel : 042-111-333-267
Email : khidmatcard@bop.com.pk

Retail Finance Division

Tel : (042) 99268090

Address of all Branches with Phone numbers

Address of all Branches with Phone numbers View

Focal Persons for attending grievances/complaints of general public including Politically Exposed Persons (PEPs) against discriminatory practices at banks

Name of Designative Person: Raqia Mansoor Malik
Designation: Unit Head Complaint Management Unit
Department: Complaint Management Unit
Mailing Address: Complaint Management Unit, 7th Floor, Big City Plaza, Near Liberty Round About, Gulberg II, Lahore
Email:complaints@bop.com.pk
Officer Phone Number: 042-35871176

Name of Designative Person: Muhammad Rizwan Qureshi
Designation: Manager banking Mohtasib
Department: Complaint Management Unit
Mailing Address: Complaint Management Unit, 1st Floor, 6E, 9th lane Zamzama commercial,Phase 5, DHA , Karachi
Email: Rizwan.qureshi@bop.com.pk
Direct Line: 021- 35862377

The State Bank of Pakistan (SBP)

Designation: The Joint Director
Department: Special Unit, Consumer Protection-Department
Mailing Address: State Bank of Pakistan,.1.1. Chundrigar Road Karachi
Email: CPD.HelpDesk@sbp.org.pk
Phone: 021-99221935
Fax: 021-99218160

ATM Card Facilitation Centre

Tel : (042)-111 267 200

(021)-111 267 200

Lead Coordinators & Designated Officers for the Facilitation of IT Based Exporters / Freelancers

Officer Name	Role	Designation	Contact	Email ID
Khawaja Aamir Mahmood	Lead Coordinators	Department Head Export	042-36316907	kh.aamir@bop.com.pk
Saira Chaudhry	Lead Coordinators	Manager Export	042-36316902	saira.ch@bop.com.pk
Hameed uddin	Designated Officers	Manager Export TPC Karachi	021-35351126	hameeduddin@bop.com.pk
Ahmad Raza Khokhar	Designated Officers	Unit Head TPC Sialkot	052-4291704	ahmad.khokhar@bop.com.pk
Ghulam Abbas Bhutta	Designated Officers	Unit Head TPC Multan	061-4543461	ghulam.abbas.5286@bop.com.pk
Hafiz Bilal Iftikhar	Designated Officers	Unit Head TPC Faisalabad	041-8732849	bilal.ifti@bop.com.pk
Nuzhat Amir	Designated Officers	Unit Head TPC Rawalpindi	051-5120616	nuzhat.amir@bop.com.pk
Tariq Mahmood	Designated Officers	Unit Head TPC Islamabad	051-2604489	t.mahmood@bop.com.pk
Bilal Khan Lodhi	Designated Officers	Unit Head TPC Bank Square Lahore	042-37249471	bilal.lodhi@bop.com.pk
Muhammad Talha Naeem	Designated Officers	Manager TPC Taqwa Islamic Lahore	042-35862376	talha.naeem@bop.com.pk

This page was last updated on: March 9, 2023 12:45:00 PM

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