Contact Us


Head Office/Registered Address (BOP)

BOP Tower, 10-B,Block E-II, Main Boulevard Gulberg III Lahore

UAN : 111-200-100
Tel : (042) 35783700-10
Fax : (042) 35783713-35783975

Main Branch, Lahore

Chief Manager

Tel : (042) 99200419-99200187
Fax : (042) 99200351

Learning and Development Centre

2nd Floor, BACHS Building, Bedian Road, Lahore Cantt.
Tel : (042) 37167782

Branchless Banking

Khidmat Card

Tel : 042-111-333-267
Email : khidmatcard@bop.com.pk

Retail Finance Division

Tel : (042) 99268090

Address of all Branches with Phone numbers

Address of all Branches with Phone numbers View

Focal Persons for attending grievances/complaints of general public including Politically Exposed Persons (PEPs) against discriminatory practices at banks

Name of Designative Person: Raqia Mansoor Malik
Designation: Unit Head Complaint Management Unit
Department: Complaint Management Unit
Mailing Address: Complaint Management Unit, 7th Floor, Big City Plaza, Near Liberty Round About, Gulberg II, Lahore
Email:complaints@bop.com.pk
Officer Phone Number: 042-35871176


Name of Designative Person: Saima Abidi
Designation: Complaint Handling Officer
Department: Complaint Management Unit
Mailing Address: Complaint Management Unit, 7th Floor, Big City Plaza, Near Liberty Round About, Gulberg II, Lahore
Email: saima.abidi@bop.com:pk
Direct Line: 021- 35292373


The State Bank of Pakistan (SBP)

Designation: The Joint Director
Department: Special Unit, Consumer Protection-Department
Mailing Address: State Bank of Pakistan,.1.1. Chundrigar Road Karachi
Email: CPD.HelpDesk@sbp.org.pk
Phone: 021-99221935
Fax: 021-99218160

ATM Card Facilitation Centre

Tel : (042)-111 267 200

        (021)-111 267 200

This page was last updated on: October 14, 2022 12:20:00 AM
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