Sohni Dharti Remittance Program FAQs

Sohni Dharti FAQS

Q. What is Sohni Dharti Remittance Programs?

A. Dharti Remittance Program is a Government of Pakistan initiative to incentivize Non-Resident Pakistanis who send home remittances to Pakistan through official remittance channels.

Q. Why should I join Sohni Dharti Remittance Program?

A. You will be eligible to receive loyalty points on every remittance transaction you send to Pakistan. The points will be awarded on the basis of the assigned criteria, and you can avail exclusive loyalty benefits at our partnering public sector entities (PSEs) for this program.

Q. Who can register for Sohni Dharti Remittance Program?

A. Any Non-Resident Pakistani, CNIC/NICOP holder, who has sent remittance to Pakistan starting October 1st, 2021 can register as a Remitter. A remitter can further register 01 beneficiary using the Sohni Dharti Remittance Program Mobile App.

Q. How can I register for Sohni Dharti Remittance Program?

A. Simply download the Sohni Dharti Remittance Program Mobile App from the Google Play Store or Apple App Store. Input few registration details, including your active Mobile No. and set a password and your registration request will be processed.

Q. I am a remitter and unable to select Pakistan as a “Country of Residence”. What should I do?

A.As a remitter, you can select any country other than Pakistan.

Q. How can I register my Beneficiary?

A. As a Remitter, you can register a Beneficiary against his/her valid CNIC No. using the Mobile App. The Beneficiary will receive a registration code along with the App download link on SMS on your provided mobile number, using which he/she can enroll as a Beneficiary. The registration code is valid for 03 days, after which the request will expire, and you will have to re-add the beneficiary.

Q. How can I register as a Beneficiary?

A.Remitter will add you as a beneficiary. Once you added by the remitter, you will receive a registration code along with the App download link on SMS for the registration on the mobile number provided by the remitter.

Q. How can I transfer points to my Beneficiary?

A.Using the Transfer Points option on your App Home screen, you can select an active, registered beneficiary and enter the point’s value you wish to transfer. The points will be transferred to your beneficiary, and he/she will receive an alert for the same.

Q. What is wait time for the beneficiary received his/her points from a remitter?

A.he beneficiary is advised to wait at least one working day for his/her points transfer. If the beneficiary does not receive his/her points, please get in touch with our Contact Center representative at +92 21 111 11 67 57.

Q. Is there any limit for transferring points to my beneficiary?

A.There is no limit on transfer on points. You may send as many points as you hold at any given time, in a single transfer if you wish.

Q. How loyalty points will be awarded?

A.After you have registered as a Remitter, loyalty points are automatically calculated and awarded on your Mobile App on all subsequent remittances sent to Pakistan.

Q. How many days will it take to get loyalty points awarded on my remittance?

A.It may take up to five working days to get loyalty points awarded on your remittance sent to Pakistan.

Q. I have not received loyalty points on my remittance transaction that was sent five (or more) days ago. What should I do?

A.You may use the Self Award Points feature on the Mobile App Home screen to generate a request for your point’s award, if not already awarded before. In case you are still unable to receive points against the said transaction, please call our Contact Center representative at +92 21 111 11 67 57 for further assistance on the matter.

Q. How does the self-Award point feature work?

A.Under the Self Award Points Feature, you can initiate a point’s award request for a remittance transaction where you have not received any points, provided over five working days have passed since your remittance transaction. For Self-Awarding, only transactions done within the last one year will be eligible. Furthermore, remittances sent prior to October 1st, 2021 are not eligible for the Sohni Dharti Remittance Program.

Q. How many loyalty points will I receive against my remittance transaction?

A.The total value of annual remittance determines the loyalty category. Loyalty points are awarded on a fixed percentage of that value. The awarding percentages vary based on the category of the user.

Q. How will my loyalty category change?

A. The remitter’s category will be automatically updated based on the USD amount of remittance he/she has sent in a fiscal year i.e., 1st July to 30th June. The categories will be re-set to Green starting every fiscal year.

Q. What is the value of one loyalty point?

A. For the purpose of redemption, 1 loyalty point is equivalent to PKR 1/-.

Q. Where can I use my loyalty points?

A.You can use your loyalty points to pay for applicable services at multiple public sector entities. For a list of available loyalty benefits and partners, check the View Loyalty Benefits page on your App Home Screen.

Q. I am Roshan Digital account holder; can I register for the SDRP?

A.Yes, Roshan Digital account holders can also register for SDRP. However, loyalty points will only be awarded against the amount which will be consumed locally and cannot be repatriated.

Q. Can I register myself for this program if I sent remittance in currency other than PKR?

A.You can only register for this program if you send the remittance to Pakistan in PKR. Remittance send in other currency is not eligible for registration.